Master the art of delivering change
The Agile Master for Service Managers is an immersive programme. Designed specifically for local government leaders, it blends theory, exercises and examples to develop a thorough working knowledge of how to use agile. You learn how to use agile to deliver service improvements and achieve meaningful savings whilst still running a frontline service.
Trainer Joe explaining The Agile Master for NHS (video under 2 minutes)
Who should attend
Directors, Assistant directors, Service managers, Heads of service, Team managers
Do you:
- Need to deliver significant savings in under pressure services?
- Want a practical approach to simplify and prioritise your complex change programmes to increase pace?
- Need an effective method for clear governance and oversight?
- See your team managers feeling overwhelmed as they deliver savings while supporting their teams?
- Need to find a way for large groups to collaborate on complex service changes?
If so, our Agile Master course helps service managers adopt agile to ease pressure and improve service delivery, without the overwhelm
No Agile experience is required.
What’s included
- Participation workbook
- Lifetime access to course reference materials
- Copy of all artefacts created during the course
- Certification after passing a short test
- Membership of our Agile Community of Practice
Want to know more?
Do you have questions or would you like advice? Get in touch with Rebecca!
Rebecca - Consultant & Trainer
Costs
Your whole team can benefit from learning all together making it easier to embed change and maintain momentum. Or you can learn alongside like-minded people from across public services and gain insights from each other in an open course.
Inhouse training (group)
- 15 delegates
- 2 full days or 4 half-days
- Your location or Online
- In-person
- 9,975
- Accreditation: Public Service Transformation Academy
Open course (individuals)
- 15 delegates
- 14 hours split over 2 days
- In person
- 825 – 895 per attendee
- Accreditation: Public Service Transformation Academy
3rd & 4th Nov 2025 - London
2x full day sessions
9 am – 4.30 pm each day
19th & 20th Jan 2026 - Birmingham
2x full day sessions
9 am – 4.30 pm each day
3rd & 4th March 2026 - Bristol
2x full day sessions
9 am – 4.30 pm each day
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Course contents
Covering services you recognise, environments you work in, and terms you use, our training is tailored to the public and social sectors:
- Learn about agile as a way to organise complex savings programmes
- Learn how to use agile to focus your efforts, identify priorities, prototype solutions and implement changes
- Lots of case studies from public and social sector
- Find out how to bring large groups together to collaborate on complex challenges
- Discover techniques to help balance residents’ needs, service improvements and daily management
Here’s a bird’s eye view of some of the things we cover:
Background to agile
Agile to organise change and saving programmes
Test and learn processes
SCRUM the method that underpins the agile approach
Using agile to engage stakeholders and co-design services
Agile to design new services and solutions
Real examples of agile in public services
Agile governance and reporting
Planning your first agile project
Collaborating with stakeholders
Agile methods and roles
Agile for one
Your benefits
- Our training is co-designed with the public sector.
- The training mirrors a real life project within your organisation.
- All our trainers have lived experience and deliver case-based training that helps you solve real problems
- You’ll get practical tools you can use to implement change immediately.
- The training is far from ‘talk-over slides’. We combine the depth, substance and rigour of an academic qualification with fun, collaborative and creative workshops.
Expert trainers for government transformation
Rebecca Roberts
About me
Rebecca has spent 10-years lovingly delivering and improving this course. Incorporating our learnings from projects and feedback from alumni so that our course is relevant, impactful and fun.
She enjoys working with delegates to make sense of agile and how to adopt it in their work.
Matt Barnaby
About me
Matt is one of the three people who translated the principles and practices of Agile from the world of software so that it is meaningful for Public Services.
Having applied this approach in his work, he developed this training so that others can learn and apply it.
Dennis Vergne
About me
Dennis uses his expertise to enable lasting transformational change.
As one of the pioneers of adapting Agile for Public Services, he has helped over 1,000 graduates apply this thinking in practice, revolutionising how public services operate.
Joe Badman
About me
Joe has 15 years of experience solving messy problems in the public sector by applying agile and service design on change and transformation projects.
His expertise in applying agile in tough situations empowers participants to confidently apply these skills in their own contexts, solving problems and driving progress quickly.
What the training gives you in practice
Thorough knowledge
You gain a thorough working knowledge of the Agile approach, quickly, through solving real challenges and applying learning in a safe environment.
Apply tomorrow
You’ll quickly build a practical understanding of the approach through NHS case studies, interactive exercises, and service-relevant theory, all within a safe, supportive learning environment.
Get accredited
You’ll get accredited. This is the only agile training programme designed with and for the public and social sector, and it’s accredited by the Public Service Transformation Academy
Free community
Join our Agile community of practice with hundreds of members for free. To exchange experiences and keep your Agile knowledge up to date.
What our fans say
Proven success
Our courses are proudly accredited by the Public Service Transformation Academy
Organisations we train(ed)
Ready to book?
How does booking and payment work?
1
You book on this website, or on our Eventbrite pages
2
You do not have to pay immediately
3
You will receive an invoice in the name of your organisation (if desired, with your order number)
It couldn’t be faster or easier!
Request quotation for inhouse training
Get in touch by filling out the form, or you can directly contact us.
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