Change skills

Expert Training for Government Transformation

Master the subtle art of transformation

Our Change Skills training programme gives delegates a comprehensive understanding of the change process, emphasising the human aspect of change.

We will equip you with practical skills to help you navigate complex change.

What is Change Skills training for Public Services?

Learn to navigate the complexities of change and understand your role in it.

No matter whether you are working with residents and service users or internal stakeholders, our courses offer you the techniques to design effective and inclusive change processes.

But we know change can be hard. You will pick up the tools and techniques to foster psychological safety and handle resistance, loss, and defence mechanisms effectively.

Our Change Skills training programme

Core Conversations is the flagship training of our Change Skills programme, where you learn to engage your community by building authentic connections.

Another change affecting most Public Service teams is the shift to increasingly hybrid forms of work. Our training bundle on “Better Hybrid Work” gives Public Service leaders and teams the practices, tools and strategies to work well together, wherever.

Courses in our Change Skills training programme:

Core Conversations
Better Hybrid Teams
Better Hybrid Work
Better Online Meetings

Change Skills training with a difference

These courses stand out by:

Offering practical application of tools and techniques
Ensuring you leave with actionable skills and strategies
Being tailored to real-world change management scenarios

This sets our training apart from standard theoretical courses.

All our hybrid work training is reviewed and recommended by the Institute for Online Collaboration.

Our Change Skill courses

Core Conversations

Understanding the needs of residents with a complex range of problems or teams going through change processes requires a different kind of conversation.

Working with nearly two hundred front-line experts from the public and voluntary sector in Newham during the pandemic, we co-created 9 (+1) principles for great Core Conversations.

Better Hybrid Teams

Help your hybrid team develop workstyles and rhythms that work for them. Improve communication, decision-making and problem-solving skills.

Better Hybrid Projects

Set your project team up for success with effective practices and workflows designed for hybrid Public Services teams.

Better Online Workshops

Deliver workshops and gatherings that connect and get your message across. Improve your online presence and delivery confidence to deliver impactful online sessions every time.

Our range of training courses

Choose what suits you best

Inhouse training in classroom

For groups
With your colleagues
At your location
Focused on your practice

Inhouse training online

For groups
With your colleagues
Virtual
Focused on your practice

Find your training the easy way!

It can be hard to decide which training is best for you. Or maybe you want something slightly different?

Don’t end up with second best – contact us for (free) tailor-made advice.

Matt
Consultant & Trainer

What sets Basis Training apart?

Public services specific

Training by frontline consultants

Hybrid training delivered live

Fully accredited

Combining theory with workshops

It’s really engaging and fun!

What our fans say

“The content and the activities all fitted together very well.”

“I liked the breaking the shell exercise - we will use it.”

“Once again, another excellent course in the whole series.”

“Great discussions, content, clips and activities - thank you!”

“Great to practise the way to approach and support those best in need.”

“I will be using all of the examples in my day-to-day interactions with the vulnerable people I help.”

“This was a very interactive training, which I loved."

“Basis Training provided a brilliant introduction to complex conversations which makes me more confident in my surgeries."

"Having core conversations can sometimes be difficult. The training helps to understand what avenues to approach and know when to stop."

Ready to book?

How does booking and payment work?

You book on this website, or on our Eventbrite pages

You do not have to pay immediately

You will receive an invoice in the name of your company (if desired, with your order number)

It couldn’t be faster or easier!

Expert Training for
Government Transformation

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London and Cardiff

The Netherlands

Change skills