Calendar - upcoming training dates

Here, you find open courses online or in the classroom to join individually or with colleagues, where you share with and learn from other public sector professionals.

Join our upcoming training sessions to advance your skills and make a real impact in your organisation. Browse our calendar and secure your place today.

19 & 24 June

Better Online Engagements

15 Sep

Online Agile Master In Public Services

13 Oct

Relational Conversations

3 Nov

Agile Master for Service Managers, London

25 Nov

Agile Master for NHS, Bristol

1 Dec

Online Agile Master In Public Services

19 Jan

Agile Master for Service Managers, Birmingham

2 Feb

Agile Master for Public Services, London

16 Feb

Online Agile Master In Public Services

3 Mar

Agile Master for Service Managers, Bristol

21 Apr

Agile Master for Public Services, Birmingham

18 May

Agile Master for NHS, Birmingham

3 Jun

Agile Master for Public Services, Bristol

15 Jun

Agile Master for NHS, London

Expert Training for
Government Transformation

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London and Cardiff
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Better Online Engagements

For whom

Do you recognise yourself or your team members in two or more of these points? Then the Better Online Engagements training is for you:

  • You’re organising an online event and want to include a range of voices
  • You want to bring a community together online
  • Networking and spontaneous discussion is key for you
  • You want to deliver information in a way that gets others listening – and acting on what they hear
  • You want to extend the reach of your team, organisation, network or community

The training focuses on online-only events. It’s geared towards larger, more complex and higher-stakes events than everyday meetings. However, many of the key learnings will easily transfer to everyday contexts.

About the training

Course contents

This course consists of two modules:

Module 1: Making Space for Online Engagement

Grasp the critical factors for genuinely inclusive online events. You’ll learn:

  • How to improve online presence, for yourself and for your participants
  • How to choose event technology that works for your context
  • How to design events for engagement and participation, so that everyone stays focussed and the sessions are memorable
  • How to make space for the off-the-cuff connections that are so often missing online.

 

Module 2: Confident Delivery

With a specific forthcoming event in mind, you’ll create a detailed plan to ensure success. You’ll learn:

  • How to build an event running order that supports effective collaborative delivery
  • How to prepare presenters, participants and others so that active participation is easy
  • How to be ready to deal with unexpected problems, such as technical issues
  • Learn how AI can benefit the group and make for better planning, delivery and enhanced results
  • How to make sure that sessions start and end on time.

Book with invoice

Direct booking

Online Agile Master in Public Services

For whom

This course is intended for anyone who works in the public sector and deals with complex problems…

  • Transformation Business Partners
  • Project managers
  • Operations Coordinators
  • Transformation Delivery Managers
  • Project Officers
  • Information Analysts
  • Project support officer
About the training

The Agile Master for Public Services is an immersive training programme, which blends theory and practical exercises to develop a thorough working knowledge of Agile and how it can be used to deliver complex change projects within the public sector.

This course will help you answer questions like

  • How can apply agile practices to the public sector environment?
  • How can we work iteratively to remove uncertainty when dealing with complex problems?
 

At this point, we’d usually set out what people learn during the programme, but we run the training itself as an Agile project. Delegates take on the different roles within an Agile project and they choose what to work through and when (just like an Agile team – this will make sense when you do the training). Our experience is that this really helps to embed learning.

Book with invoice

Direct booking

Online Relational Conversations

For whom

You might be:

  • A voluntary and community sector worker
  • A Local Government Officer working in a front-line service
  • Someone working in an international humanitarian context
  • A Councillor aiming to better understand the needs of their constituents
  • A Manager looking for ways to introduce Relational Conversations within their service
About the training

Engage your community by building authentic connections

Understanding the needs of residents with a complex range of problems requires a different kind of conversation. Working with nearly two hundred front-line experts from the public and voluntary sector in Newham during the pandemic, we co-created 5 principles for great Relational Conversations.

Book with invoice

Direct booking

Agile Master for Service Managers, London

For whom

Directors, Assistant directors, Service managers, Heads of service, Team managers

Do you:

    • Need to deliver significant savings in under pressure services? 
    • Want a practical approach to simplify and prioritise your complex change programmes to increase pace?
    • Need an effective method for clear governance and oversight?
    • See your team managers feeling overwhelmed as they deliver savings while supporting their teams?
    • Need to find a way for large groups to collaborate on complex service changes?

If so, our Agile Master course helps service managers adopt agile to ease pressure and improve service delivery, without the overwhelm

No Agile experience is required.

About the training

The Agile Master for Service Managers is an immersive programme. Designed specifically for local government leaders, it blends theory, exercises and examples to develop a thorough working knowledge of how to use agile. You learn how to use agile to deliver service improvements and achieve meaningful savings whilst still running a frontline service.

Book with invoice

Direct booking

Agile Master for NHS, Bristol

For whom

Practice and PCN Managers, Clinical leads, Head of services, GP Partners,  Business managers and Medical or Nursing directors

Do you:

  • Feel overwhelmed juggling patient care, service changes and daily management?
  • Feel fatigued from constant change and high demand?
  • Want a practical approach to simplify and prioritise everything on your plate?
  • Need to find a way for large groups to collaborate on complex service changes?


If yes, our Agile Master course helps NHS managers and clinicians use an agile approach to deliver better care and drive improvements, without the overwhelm.

No Agile experience is required.

About the training

The Agile Master for NHS is an immersive training programme. Designed specifically for the NHS, it blends theory, exercises and NHS examples to develop a thorough working knowledge of how to use agile. You learn how to use agile to manage change, improve care and reduce managers and teams feeling overwhelmed.

Book with invoice

Direct booking

Online Agile Master in Public Services

For whom

This course is intended for anyone who works in the public sector and deals with complex problems…

  • Transformation Business Partners
  • Project managers
  • Operations Coordinators
  • Transformation Delivery Managers
  • Project Officers
  • Information Analysts
  • Project support officer
About the training

The Agile Master for Public Services is an immersive training programme, which blends theory and practical exercises to develop a thorough working knowledge of Agile and how it can be used to deliver complex change projects within the public sector.

This course will help you answer questions like

  • How can apply agile practices to the public sector environment?
  • How can we work iteratively to remove uncertainty when dealing with complex problems?
 

At this point, we’d usually set out what people learn during the programme, but we run the training itself as an Agile project. Delegates take on the different roles within an Agile project and they choose what to work through and when (just like an Agile team – this will make sense when you do the training). Our experience is that this really helps to embed learning.

Book with invoice

Direct booking

Agile Master for Service Managers, Birmingham

For whom

Directors, Assistant directors, Service managers, Heads of service, Team managers

Do you:

    • Need to deliver significant savings in under pressure services? 
    • Want a practical approach to simplify and prioritise your complex change programmes to increase pace?
    • Need an effective method for clear governance and oversight?
    • See your team managers feeling overwhelmed as they deliver savings while supporting their teams?
    • Need to find a way for large groups to collaborate on complex service changes?

If so, our Agile Master course helps service managers adopt agile to ease pressure and improve service delivery, without the overwhelm

No Agile experience is required.

About the training

The Agile Master for Service Managers is an immersive programme. Designed specifically for local government leaders, it blends theory, exercises and examples to develop a thorough working knowledge of how to use agile. You learn how to use agile to deliver service improvements and achieve meaningful savings whilst still running a frontline service.

Book with invoice

Direct booking

Agile Master for Public Services, London

For whom

Transformation and change managers, Programme and project managers, Transformation delivery managers, Project officers, Business analysts, Performance or Improvement leads

Do you:

  • Feel overwhelmed with the volume of budget cuts and trying to prioritise changes?
  • Need a more effective approach to deliver projects and ensure savings are realised?
  • Want to find a way for large groups to collaborate on complex change projects and programmes?
  • Need help understanding how to design services to meet your users’ needs?
  • Want a practical approach to help your organisation to simplify and prioritise your complex change programmes?
  • Struggle with projects getting bogged down and need a way to deliver change at pace?

If yes, then our Agile Master in Public Services gives you the understanding, core knowledge and confidence to apply agile to your complex change programmes.

No Agile experience is required.

About the training

The Agile Master for Public Services is an immersive training programme. It blends theory and practical exercises to develop a thorough working knowledge of agile. You learn how to use agile to deliver complex change projects within the public sector.

Book with invoice

Direct booking

Online Agile Master in Public Services

For whom

This course is intended for anyone who works in the public sector and deals with complex problems…

  • Transformation Business Partners
  • Project managers
  • Operations Coordinators
  • Transformation Delivery Managers
  • Project Officers
  • Information Analysts
  • Project support officer
About the training

The Agile Master for Public Services is an immersive training programme, which blends theory and practical exercises to develop a thorough working knowledge of Agile and how it can be used to deliver complex change projects within the public sector.

This course will help you answer questions like

  • How can apply agile practices to the public sector environment?
  • How can we work iteratively to remove uncertainty when dealing with complex problems?
 

At this point, we’d usually set out what people learn during the programme, but we run the training itself as an Agile project. Delegates take on the different roles within an Agile project and they choose what to work through and when (just like an Agile team – this will make sense when you do the training). Our experience is that this really helps to embed learning.

Book with invoice

Direct booking

Agile Master for Service Managers, Bristol

For whom

Directors, Assistant directors, Service managers, Heads of service, Team managers

Do you:

    • Need to deliver significant savings in under pressure services? 
    • Want a practical approach to simplify and prioritise your complex change programmes to increase pace?
    • Need an effective method for clear governance and oversight?
    • See your team managers feeling overwhelmed as they deliver savings while supporting their teams?
    • Need to find a way for large groups to collaborate on complex service changes?

If so, our Agile Master course helps service managers adopt agile to ease pressure and improve service delivery, without the overwhelm

No Agile experience is required.

About the training

The Agile Master for Service Managers is an immersive programme. Designed specifically for local government leaders, it blends theory, exercises and examples to develop a thorough working knowledge of how to use agile. You learn how to use agile to deliver service improvements and achieve meaningful savings whilst still running a frontline service.

Book with invoice

Direct booking

Agile Master for Public Services, Birmingham

For whom

Transformation and change managers, Programme and project managers, Transformation delivery managers, Project officers, Business analysts, Performance or Improvement leads

Do you:

  • Feel overwhelmed with the volume of budget cuts and trying to prioritise changes?
  • Need a more effective approach to deliver projects and ensure savings are realised?
  • Want to find a way for large groups to collaborate on complex change projects and programmes?
  • Need help understanding how to design services to meet your users’ needs?
  • Want a practical approach to help your organisation to simplify and prioritise your complex change programmes?
  • Struggle with projects getting bogged down and need a way to deliver change at pace?

If yes, then our Agile Master in Public Services gives you the understanding, core knowledge and confidence to apply agile to your complex change programmes.

No Agile experience is required.

About the training

The Agile Master for Public Services is an immersive training programme. It blends theory and practical exercises to develop a thorough working knowledge of agile. You learn how to use agile to deliver complex change projects within the public sector.

Book with invoice

Direct booking

Agile Master for NHS, Birmingham

For whom

Practice and PCN Managers, Clinical leads, Head of services, GP Partners,  Business managers and Medical or Nursing directors

Do you:

  • Feel overwhelmed juggling patient care, service changes and daily management?
  • Feel fatigued from constant change and high demand?
  • Want a practical approach to simplify and prioritise everything on your plate?
  • Need to find a way for large groups to collaborate on complex service changes?


If yes, our Agile Master course helps NHS managers and clinicians use an agile approach to deliver better care and drive improvements, without the overwhelm.

No Agile experience is required.

About the training

The Agile Master for NHS is an immersive training programme. Designed specifically for the NHS, it blends theory, exercises and NHS examples to develop a thorough working knowledge of how to use agile. You learn how to use agile to manage change, improve care and reduce managers and teams feeling overwhelmed.

Book with invoice

Direct booking

Agile Master for Public Services, Bristol

For whom

Transformation and change managers, Programme and project managers, Transformation delivery managers, Project officers, Business analysts, Performance or Improvement leads

Do you:

  • Feel overwhelmed with the volume of budget cuts and trying to prioritise changes?
  • Need a more effective approach to deliver projects and ensure savings are realised?
  • Want to find a way for large groups to collaborate on complex change projects and programmes?
  • Need help understanding how to design services to meet your users’ needs?
  • Want a practical approach to help your organisation to simplify and prioritise your complex change programmes?
  • Struggle with projects getting bogged down and need a way to deliver change at pace?

If yes, then our Agile Master in Public Services gives you the understanding, core knowledge and confidence to apply agile to your complex change programmes.

No Agile experience is required.

About the training

The Agile Master for Public Services is an immersive training programme. It blends theory and practical exercises to develop a thorough working knowledge of agile. You learn how to use agile to deliver complex change projects within the public sector.

Book with invoice

Direct booking

Agile Master for NHS, London

For whom

Practice and PCN Managers, Clinical leads, Head of services, GP Partners,  Business managers and Medical or Nursing directors

Do you:

  • Feel overwhelmed juggling patient care, service changes and daily management?
  • Feel fatigued from constant change and high demand?
  • Want a practical approach to simplify and prioritise everything on your plate?
  • Need to find a way for large groups to collaborate on complex service changes?


If yes, our Agile Master course helps NHS managers and clinicians use an agile approach to deliver better care and drive improvements, without the overwhelm.

No Agile experience is required.

About the training

The Agile Master for NHS is an immersive training programme. Designed specifically for the NHS, it blends theory, exercises and NHS examples to develop a thorough working knowledge of how to use agile. You learn how to use agile to manage change, improve care and reduce managers and teams feeling overwhelmed.

Book with invoice

Direct booking