About Basis Training

The skills you need to turn messy problems into meaningful opportunities

At Basis Consulting, we love the challenge of solving messy public service problems – and we’ve been doing exactly that since 1993.

True to form, we launched Basis Training as a separate entity to solve a big problem that emerged during our consulting work.

Time and time again, our clients told us they needed high-quality, impactful public sector training at an affordable price point. But it was nowhere to be found!

In 2010, driven by acute austerity, our clients told us, “We need to diversify our staff’s skills to save money.” We realised we could fill that knowledge gap – and fill it well – so we started developing our first courses to rave reviews.

Since then, we’ve made it our mission to build more and more courses in response to our clients’ most pressing problems. We take those problems and turn them into meaningful opportunities by equipping delegates with a powerful mix of theory and frontline experience.

Public service training with a difference

Over the years, as our clients’ skills and knowledge have grown, they’ve requested more diverse and specialised training.

From this demand, we’ve built a suite of public sector training courses that cover high-level methodologies like Agile right through to specific skill sets like Core Conversations and User Research .

While our courses cover lots of different tools and techniques, a few things unite them all.

What sets our courses apart?

Public services specific

Our courses are created to meet the needs of our UK and international public sector clients who are facing challenges and operating in environments you will recognise – making the content highly applicable.

Designed and delivered by frontline consultants

Our trainers are not qualified trainers, but rather consultants who are currently working and coaching people on the frontline. Therefore, they’re equipped to give relevant and up-to-date examples of how to bring it all to life.

Hybrid training delivered live

We are hybrid in the way we work and teach, enabling us to deliver enjoyable and effective training online or in person. Regardless of location, it’s all delivered live with real-time support.

Fully Accredited

Our courses are proudly accredited by the Public Services Transformation Academy and endorsed by Cabinet Office.

Combining theory and workshops

Our courses deliver the best of both worlds – combining the depth, substance, and rigour of an academic qualification with fun, collaborative, and creative workshops so you can apply your learning to your own organisational challenges.

Real Results

We’re passionate about helping organisations improve the lives of people who need it most – and our clients are too. Here are some kind words from clients about how our courses have helped them help others:
Royal Borough Kensington & Chelsea Council

I thought the training was outstanding – as a trainer myself I’m always casting a very critical eye over delivery, content, organisation, management of group dynamics etc and you hit the mark across the board.

Safiya Ibn Garba Generations for Peace

The atmosphere created by the team makes learning easy and fun. The variety of experience from the team helps provide a wholesome experience for me and I would definitely take part in future courses. Safiya Ibn Garba Generations for Peace

Government of Western Australia

I enjoyed the course very much. The Basis team made the online sessions interactive and engaging – using fun activities to demonstrate Agile ways of working, enabling us to shift our thinking and see what could immediately be incorporated into our workplace. Also, the case studies were excellent and relevant to my work in Government. Government of Western Australia

What next?

Agile Training

Want to master the complex art of delivering change?

Check out our Agile training.

Core Conversations Training

Core Conversations Training Want to engage your community by building authentic connections?

Check out our Core Conversations training.

Service Design Training

Want to make a meaningful difference by designing user-centred services?

Check out our Service Design training.

Some of our valued clients